Privacy
SugarWise Privacy Policy
Last updated: 2026-04-01
This Privacy Policy explains how SugarWise collects, uses, and protects information when you use the app and related services.
Information We Process
- Device-generated user identifiers used to associate settings and food logs with your app session.
- Food log data, including product names, portion sizes, sugar values, timestamps, and settings you save in the app.
- Images you submit when you use photo recognition features.
- Audio you submit when you use voice search or transcription features.
- Technical data such as API requests, error logs, and service diagnostics needed to operate and secure the service.
How We Use Information
- To provide barcode lookup, image recognition, voice transcription, and search results.
- To store your settings and food log history.
- To maintain, troubleshoot, secure, and improve the app and backend services.
Third-Party Services
Depending on the feature you use, SugarWise may send limited information to third-party service providers, including providers used for AI processing, food and barcode lookup, and related backend functionality. That information is used only to provide the requested feature.
Data Storage
SugarWise currently stores application data on its production backend. Some information may be stored in a database to support app settings and history. Images and audio may be processed to provide the feature you requested and may be retained only as needed for service operation, debugging, or provider-side processing.
Your Choices
- You can choose manual entry or barcode scanning instead of image recognition.
- You can choose text input instead of voice features.
- You may contact us if you have a question about your information or want help with a privacy-related request.
Children's Privacy
SugarWise is not intended for use by children under the age required by applicable law without parental or guardian supervision. If you believe a child has provided personal information inappropriately, contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will publish the updated version on this page.
Contact
For privacy questions or support requests, contact: info@cimmetria.com