Account and data

Delete your Nourmio account

You can request deletion without installing or reopening the app.

Request deletion by email

Email info@cimmetria.com with the subject “Nourmio account deletion”. Tell us whether you used Apple or Google to sign in and the account email shown in Nourmio, if available. If Apple hid your email, mention that in your request.

We verify that you own the account before deleting it. An email address alone does not authorize deletion. Support will explain the verification steps and expected completion date. Never send passwords, verification codes, payment card details or food photos.

What is deleted

Deletion removes your food diary and day confirmations, saved products, goals and settings, account avatar, login identities and active app sessions. Your diary cannot be recovered after deletion.

Minimal store subscription records and keyed ownership fingerprints may remain to prevent fraud and verify an eligible purchase restoration. These retained records do not include your diary, avatar or account email. Technical guest-allowance records remain so deleting data does not replenish free recognition attempts. See the Privacy Policy for details.

Subscriptions

Deleting an account or uninstalling the app does not cancel a subscription. Cancel renewal separately in Google Play or your Apple subscription settings, depending on where you purchased it. Cancellation is not required to request account deletion.

Delete from the app

Open Settings → Your account → Delete account, then verify with your linked sign-in provider. Guests can choose Delete guest diary in Settings. Signing out only removes local access and does not delete server data.